Delivery Policy

Last updated: April 2026 / Digital download only

Digital delivery only

Slatebrooks sells digital audio files only. There is no physical shipment. Nothing arrives at your home address. The whole order is delivered as a secure download link to the email address you give at checkout.

How and when

The moment Stripe confirms your payment, an email goes out with:

• An order confirmation
• A secure download link for your pack or the Vault
• A short note on importing into Ableton, FL Studio or Logic

If the email has not landed within ten minutes, check your spam folder. Still missing? Email info@slatebrooks.com with the email address you used and we re-send within one business day.

What you receive

• ZIP archive (a few MB to around 1.2 GB depending on pack)
• 24-bit WAV files at 48 kHz
• Folder structure organised by type (kicks, snares, hats, loops, etc.)
• Filenames tagged with BPM and key where relevant
• A short PDF licence summary

Download window

Download links stay live for 90 days after purchase. If you need a reset after that, email us and we will reissue.

System requirements

Any modern DAW (Ableton Live, FL Studio, Logic Pro, Reaper, Cubase, Bitwig) on macOS or Windows. About 2 GB of free disk space for the Vault. Files unpack on iOS and Android with a free utility but most users work on a desktop machine.

International orders

We deliver worldwide. There is no customs duty or import VAT because nothing physical ships. AUD pricing is the same for every country.

Contact

Delivery questions: info@slatebrooks.com. Reply within one business day from the Brunswick studio.